The basics
What is CDO?
CDO (Chief Digital Officer) is a real-time labor-compliance platform for field-services companies — roofing, construction, and the trades. It verifies every clock event, meal break, and job by GPS as it happens and surfaces only the exceptions that need a human decision.
Who is CDO for?
Field-services companies with 10 to 100+ crew members — roofing contractors, construction firms, and skilled trades. Especially California companies that need wage-and-hour compliance handled automatically instead of hopefully.
How is CDO different from ServiceTitan, BuildOps, or a time-tracking app?
Three ways. CDO is real-time — it judges the day while it happens instead of recording it for later. It is compliance-first — California meal-break law, premium pay, and audit trails are the core, not an add-on. And it is one platform — time, crew messaging, safety, HR documents, and scorecards in a single $29–49/user tool instead of three subscriptions. See the Connecteam comparison
What AI does CDO use?
CDO uses leading AI models from providers such as Google, Anthropic and OpenAI, chosen per task. The AI proposes; a person approves before anything is written to your records.
Who uses CDO today?
A 65-person roofing contractor in California, S&W Roof Tear Off Corp, is piloting CDO alongside its current time system. In the demo we show you what that pilot looks like — what it has caught and what it hasn't.
California and the law
How does CDO handle California meal-break compliance?
CDO enforces Labor Code §512 in real time: first meal before hour five, second before hour ten, conditional waivers tracked and voided when a day crosses 12 hours. Missed-break premium pay is calculated and pre-filled into payroll, with an audit trail behind every decision. Read the full meal-break guide
What is the penalty for a missed meal break in California?
Under California Labor Code §226.7, each workday with a missed, short, or late meal or rest break owes the worker one additional hour of pay at their regular rate. Quiet violations compound fast across a crew — PAGA claims built on them regularly settle in six figures. CDO catches the violation the day it happens, pre-fills the premium into payroll, and keeps the proof. Estimate your exposure
Is CDO really bilingual?
English and Spanish by default, with no setting to configure. CDO auto-detects each worker's language, renders compliance documents side by side in both, and stores every record bilingually for any future audit.
Does CDO work outside California?
Yes — CDO runs anywhere in the United States. Its compliance engine is built to California's standard, the strictest wage-and-hour regime in the country, and runs each state's actual rules — Nevada's two-tier daily OT, Colorado's COMPS triggers, Washington's fifth-hour meals, New York's spread-of-hours. See your state's rules
Cost, setup and your existing tools
How much does CDO cost compared to ServiceTitan or BuildOps?
CDO costs $29–49 per user per month with no setup fee, and we publish it. Many field-service platforms quote per technician on request and add implementation fees. When you compare, ask whether their quote includes crew time tracking, meal-break compliance and safety records, and set it against the CDO tier for your crew size.
How long does CDO take to set up?
Days, not months — and no setup fees. Crew members onboard themselves from their phones, documents and UETA/ESIGN signatures included, and CDO imports your existing customer and job history so nothing starts from zero.
Does CDO replace QuickBooks?
No — and that's deliberate. CDO syncs customers, items, and invoices with QuickBooks Desktop (through Right Networks), with QuickBooks Online coming soon, and exports payroll-ready files to your PEO or payroll provider. It replaces the workforce stack (time tracking, crew app, safety platform), not your accounting. Your bookkeeper stays.
Can my crew clock in from their phones?
Yes — the CDO field app (iOS and Android) clocks crews in with GPS geofence verification at the job site, tracks breaks with bilingual prompts, and works with gloves on: 56dp touch targets and a high-contrast theme built for outdoor sun.
Can I move from Connecteam or Housecall Pro?
Yes. CDO imports your customers, jobs and employees, and it can run beside Connecteam while you compare. During a pilot your current system stays your record for time and payroll; you switch when you're ready. See the Connecteam comparison.
Is there a contract? How do seasonal crews work?
Month to month, cancel any time. The subscription renews each month until you cancel, and a cancellation takes effect at the end of the billing month. You pay per active person per month, plus applicable taxes, so a seasonal crew costs nothing in the months it isn't working. New customers also get a first-month guarantee.
Trust, data and responsibility
What if the AI gets it wrong?
The AI never writes to your records on its own. It drafts, you see the evidence, and you approve, edit or reject. Every proposal, approval and undo is logged, and a missed-break premium is only paid when a person decides it is owed.
Who is responsible if a premium is missed?
Your company is. CDO is software, not legal advice or a law firm. It surfaces the exposure and keeps the record so you can decide with the evidence in front of you; compliance still rests with your company and your counsel.
Who owns my data, and can I get it back?
Your records belong to your company. Payroll-ready exports are built in, and if you leave we export your data for you within sixty days, as our Terms promise. We do not sell it, and AI providers may not train on it.